Beta & Pilot Program Notice

JivniCare is currently operating as an early-stage pilot and beta testing software platform. The platform is deployed in active development to test real patient scheduling workflows, clinic queue synchronization, and user experience ahead of formal company incorporation.

Operator Disclosure: JivniCare is currently developed and operated by the founding engineering team based out of Deoghar, Jharkhand and Jamui, Bihar as part of our regional pilot rollout.

All personal and health-related information collected during this testing phase (including patient names, phone numbers used for OTP login, and appointment preferences) is used strictly for service delivery, system diagnostics, and product usability enhancement.

We do not sell, rent, or trade user data with any third-party marketing entities. For full details on our data protection commitments, please review our Privacy Policy.

During this pilot phase, JivniCare does not charge or process online booking fees. Platform convenience fees are completely waived (₹0).

All doctor consultation fees are paid by the patient directly at the physical clinic or hospital counter. JivniCare does not collect or store financial credentials or payment cards. For more information, see our Refund & Cancellation Policy.

JivniCare is designed exclusively for outpatient department (OPD) queue tracking and scheduled consultations. It is not an emergency response service.

If you or someone you know is experiencing a life-threatening medical emergency, acute trauma, or severe illness, please immediately call national emergency helplines (112 / 108) or visit the nearest hospital emergency room. Review our Medical Disclaimer.

Formal corporate registration, telecom DLT sender header registrations (for transactional SMS notifications under TRAI regulations), and designated statutory Data Protection Officer (DPO) filings are actively in progress.

All formal entity and registration identifiers will be updated on this page and across our public legal notices prior to the platform exiting the beta/pilot phase.

For any questions, data access or erasure requests, feedback, or grievance escalation during this testing phase, please reach out to our interim contact desk at:

Interim Grievance Contact: support@jivnicare.com(Designated interim contact, pending formal Data Protection Officer appointment upon corporate registration)